Facit
Partner Technology
Data & Insights
Consumer Insights
Target Group Analysis
Trend Analysis/Monitoring
Employer Value Proposition
Content & Communication Strategy
Facit Digital makes customer-centricity simple. We want to make life easier for all of us. We believe in products and communication that benefit us instead of annoying us. The key to this is customer centricity. We help our customers;
- understand the needs, experiences and behaviour of target groups
- use the proper insight tools at the right time
- derive applicable insights from research results
- and thus fulfil business goals and customer needs in equal measure.
Lufthansa: Konzepttest der globalen „Yes“ Kampagne in US, IT und IN
Schindler lifts Continuous support for Schindler in the development of smart lifts. Optimisation of product design and user interfaces for planners, operators, and lift users.
Our areas of specialisation are (in all sectors):
- Product innovation
- Product & service design
- Target group insights: Needs, pain points, behaviour and experience
- Concept tests for product ideas, user interfaces, campaign ideas, CDs etc.
- Optimisation of advertising impact and conversion
We do qualitative and quantitative customer research in all B2C and B2B markets in all sectors. Thanks to our reliable partner network, we have a global reach and privileged access to research and communications experts worldwide.
Address and contact
Friedenstr. 24
81671 Munich
Germany
+49 89 20505560